I got my lips done here awhile back. Unfortunately, I moved away to another state and have not been back. I will finally be coming back to Utah in a couple weeks and not even 2 months ago I spoke with someone on the phone about dissolving my lips free of charge. I should have just booked it then with her but I wanted to confirm first I will be in Utah. I called today to make the reservation to dissolve my migrated lip filler and the person I spoke with told me it’s $250+. I mentioned to him that I understand it’s been awhile since I’ve been there (almost 4 years), but someone said not even 2 months ago that I could still come in free of charge. It seems like there is no communication and it’s whoever you get on the phone. While I do understand that it’s been awhile, but I made the call previously they were extremely sweet and understanding that my lips may have been overfilled and they’d be happy to put me down for a dissolving session and to start fresh so I can come back after healing to get new filler. When I asked why is it $250+ he said it’s because of the time it takes. Then he said it takes 15 minutes. So I’m a little confused by this customer service of charging an already existing customer who came to your establishment and had lips overfilled the same you would charge someone who has not been there. Suffice to say, if they’re charging existing customers then I might as well go to an establishment that is near me who also do a better job.

I went with a friend to get her lips done, excited to see what beauty lab was all about as I go to a plastic surgeon for my filler. She went to Reagan, even more exciting because he is known for these amazing lip plumps. I was shocked to …