Reviews
Beauty Lab + Laser reviews
Review themes and client feedback for Beauty Lab + Laser in Murray and Riverton.
Results
166 reviews found
4.83/5 average
Alexus Durrant
★★★★★5/5
All the staff here were super welcoming and were so friendly! Everyone helped me with my anxiety and reassured me as well. ALSO my lips look fantastic!!
Paula Davis
★★★★★5/5
I was so excited to see the new location. Very well designed. Had my mini lip procedure done by Regan. He is the best!!!
Melissa Olson
★★★★★5/5
I went to get a mini lip plump and the staff was very friendly and amazing and can I say I love my lips , Laura is the best she is very paitient and knows her stuff ❤️❤️😂 …
Chelsey Stalker
★★★★★5/5
Mark was amazing! I love my lips!
Alexandra Romo
★★★★★5/5
Lauren and Laura are the best!! Love my lips and experience there always!
Sarah Larsen
★★★★★5/5
Did a little mini lip plump with Regan. Super quick and painless. He never disappoints.
Nicole Burningham
★★★★★5/5
Everyone is so friendly! Will always go to Regan for my lips! They are pure perfection ❤️
Jordain Hunsaker
★★★★★5/5
I am so in love with my lips!! Thank you Chantel, Micah & Parker.
Sonya Valdez
★★★★★5/5
Regan is the best in the biz! Love my lips!
Marie Thompson
★★★★★5/5
Reagan creates the best lips ever. He the best
Jaelyn Marsing
★★★★★5/5
I absolutely love my lips!
olivia andrus
★★★★★5/5
loved my experience here!
Christina Taylor
★★★★★5/5
Regan was great!
Christina Wall
★★★★★5/5
Got my lips done and Jason is amazing!! His tech Syrelle and Tegan and Allie at the front desk were super nice and helpful. 10/10!!
Charmele Nish
★★★3/5
I went online and found their website for the location I was going to. The price on the site said $350 for mini lip filler, at check out I was charged $375, I showed them the website live on my phone and they said they still had to charge …
Jessica Moss
★★2/5
Everyone was pleasant. I was happy with initial results. Reason I’m rating my experience 2 stars is because I got a full lip plump on Feb. 15, 2024 and about 3 months in, it had dissolved. It wasn’t my first time getting filler and it usually lasts about 9 months so it’s worth it for me. First time trying Beauty Lab.
Lauren
★1/5
I went in with a very specific request. I asked only for subtle lip shaping and made it clear that I did not want added volume because I was trying to avoid an overfilled or unnatural look. My goal was simple. Refine the shape, keep it natural. Immediately after the procedure, I noticed folds forming on the sides of my mouth. I brought this up and was advised to trust the process and give it time for swelling to go down. I followed that guidance and waited through the full healing period. The folds never went away. They are still clearly visible and noticeable enough that other people have commented on them without me bringing it up, which has been frustrating and honestly embarrassing. This is not the outcome I asked for, and it does not reflect what was discussed. What has been more disappointing is the lack of response. I reached out by email with photos and a detailed explanation of my concerns and never heard back. When a procedure affects someone’s face, follow up and accountability matter. For context, I have had lip filler done before at a physician owned practice. When I had a concern, I was brought back in the next day and it was corrected without hesitation. That level of care should be standard. Aesthetic work is both technical and artistic. It requires precision, but it also requires responsibility when the result is not right. In this case, there was no follow up and no effort to address the outcome. I will be posting before and after photos so others can make their own informed decision.
Stephanie Juarez
★1/5
I felt rushed, my lips weren’t numbed, and they just jabbed me in the lips without asking what I wanted. I told them it was my first time ever getting lip filler, and they didn’t take the time to educate me on anything, except placing ice on my lips. I didn’t realize how “cold” this experience was until I went to another injector and had the complete opposite experience. I wouldn’t recommend based on my experience.
Allie H.
★1/5
The first time I went I was in and out quickly, and told the injector where I like to be injected for my lip flip. I only ever do the inner two points of my lip, not 4 points because when I get the outer sides of my lips injected it makes me not able to use a straw/use mouth wash/etc. He did exactly what I asked and I loved my results. The thing that’s consistent through all med spas I’ve been to is that nurses leave detailed notes in patients charts, so when they return they know what to expect. After my first appointment, the injectors either failed to leave those notes in my chart… or, the second time I got injected the nurses didn’t read them. I guess it should’ve thrown me off that no questions were asked to me about my preferences (or anything, actually) but I just figured they knew what they were doing and looked at my notes. That was absolutely not the case. The nurse quickly injected the first inner point of my lip and then went to the outside. She did it so fast I didn’t even have time to register what happened until after she pulled the syringe out, and that’s when I said I don’t do the outer points. She didn’t even seem like she cared, she just said we could leave it and it may not be that bad (as I get injected near my nose on that same side for a gummy smile) or continue to inject the outer point on the other side of my lip. What was done was done and I know there’s nothing she could do about it now so I said just leave it and not inject the other side. But unlike what she suggested, it was that bad. It’s awful and embarrassing and I learned that far too late. This was 5 days before my birthday party, and it is clear in pictures how awful my mouth looks. I was so excited, but now I can’t and won’t post any pictures from my birthday because my smile is so embarrassingly lopsided. So bad so that I spent the day after crying because I didn’t realize it was that bad until I saw videos and pictures of myself. While I appreciate the quickness of the appointments and that she didn’t charge me for her/the previous nurses error, I did not appreciate the lack of professionalism from either not reviewing my charts and/or just not asking me any questions before quickly injecting me. Looking back on it and the more that I think about the appointment, the more unprofessional I realize it was. A little more client interaction and details to patient charts would’ve avoided this. I truly wish I didn’t come in for the appointment at all. I do not recommend this spa. I recommend finding a place that pays attention to patient chart detail and making sure they’re up to date, or at the very least just confirming with clients what they are wanting done.
Olivia Stock
★1/5
Done my lips super crooked. Wanted me to pay to have them dissolved and then pay again to have them redone. My lips looked incredibly butch after going here! I am scared to have anything done by them ever again truly! They try to fit people in the smallest time frames due to high volume leading to poor outcomes. I tried making it work on two separate accounts before writing this rating.
kristi phan
★1/5
If i could give it a zero I would, it hasn't been over a few months I've been noticing how the filler moved around and today it came out as a goey clear slime product that I knew wasn't a bodily fluid because it didn’t dissolve. And kept coming out of my lips. Very poorly injected, and they didnt even bother to really listen to my request and just did it very quick with zero actual caution or consideration. I would gladly go back in time and never go there again and waste my hard earned money.
ella e
★1/5
I got my lips done here awhile back. Unfortunately, I moved away to another state and have not been back. I will finally be coming back to Utah in a couple weeks and not even 2 months ago I spoke with someone on the phone about dissolving my lips free of charge. I should have just booked it then with her but I wanted to confirm first I will be in Utah. I called today to make the reservation to dissolve my migrated lip filler and the person I spoke with told me it’s $250+. I mentioned to him that I understand it’s been awhile since I’ve been there (almost 4 years), but someone said not even 2 months ago that I could still come in free of charge. It seems like there is no communication and it’s whoever you get on the phone. While I do understand that it’s been awhile, but I made the call previously they were extremely sweet and understanding that my lips may have been overfilled and they’d be happy to put me down for a dissolving session and to start fresh so I can come back after healing to get new filler. When I asked why is it $250+ he said it’s because of the time it takes. Then he said it takes 15 minutes. So I’m a little confused by this customer service of charging an already existing customer who came to your establishment and had lips overfilled the same you would charge someone who has not been there. Suffice to say, if they’re charging existing customers then I might as well go to an establishment that is near me who also do a better job.