First time going there, hadn’t had a facial in a year. The experience was great and the staff was super nice and professional. My skin feels refreshed and softer, it was red when I left but it calmed down after a few hours. I got the led light therapy phantom facial but they didn’t do any extractions. Website description is “Our signature Phantom Facial includes a cleanse, extractions, a light medical grade chemical peel or mask, and LED light therapy treatment.” I would probably go back.